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HIPAA Compliance Statement

We are committed to preserving the privacy and confidentiality of health information whether created by us or maintained on our premises. We are required by certain state and federal laws to implement policies and procedures to abide by the privacy practices described in this notice provided to you upon admission and any future revisions that we may make to the notice as may become necessary by or authorized by law.

We reserve the right to change our facility’s privacy notice at any time and make the revised notice effective for health information we already have about you as well as any information we receive about you in the future. Should we revise or change the privacy notice, we will post a copy of the new or revised notice in our main lobby. You may obtain a copy of the new or revised notice from the business office.

Should you have questions about our facility’s privacy policy, obtain copies of records, requesting restrictions on release of information, revoking an authorization, amending or correcting your health information, obtaining a listing of the information we disclosed about your health information, request to inspect or copy your medical information, request to communicate information about you in a certain way, denial of access to your health information, filing complaints or other concerns you may have relative to our facilities privacy practices, please contact:


Mission De La Casa
Kim Nguyen, Administrator
2501 Alvin Ave
San Jose, Ca 95121
408-238-9751 or fax 408-238-3905

US Department of Health and Human Services
200 Independence Ave, S.W.
Washington, DC 20201
202-619-6775 or toll free 1-877-696-6775

More Information about our regulatory agencies

To find out even more information about the guidelines and other governing factors with Mission De La Casa, please visit the following site.

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Privacy Policy | Terms of Service

Effective Date: July 1, 2026

Mission de la Casa ("Mission de la Casa," "we," "our," or "us") respects your privacy and is committed to protecting the personal information of visitors to our website. This Privacy Policy explains how we collect, use, and safeguard information obtained through this website. These Terms of Use govern your use of the website.

By using this website, you agree to this Privacy Policy and Terms of Use.

Privacy Policy

Information We Collect

Our website is designed to provide information about Mission de la Casa, our skilled nursing and rehabilitation services, employment opportunities, and ways to contact us.

 

We only collect personal information that you voluntarily provide through our online contact or inquiry forms. This information may include:

  • Name

  • Email address

  • Telephone number

  • Organization (if applicable)

  • The contents of your message

 

We do not require visitors to create accounts or register to use this website.

How We Use Your Information

Information submitted through our website is used solely to:

  • Respond to your questions or requests.

  • Provide information you have requested.

  • Follow up regarding your inquiry.

  • Maintain the security and operation of our website.

We do not sell your personal information.

We do not share your personal information for cross-context behavioral advertising.

We do not use your information for marketing unless you separately request such communications.

Cookies and Website Analytics

Our website is hosted on the Wix platform. Wix may automatically collect certain technical information necessary for website operation, including:

  • Browser type

  • Device type

  • IP address

  • Pages visited

  • Date and time of visit

  • General website usage statistics

 

These technologies may include cookies, web beacons, or similar technologies that assist with website functionality, security, and performance.

Mission de la Casa does not use this information to personally identify visitors or create marketing profiles. Any analytics collected are used only in aggregate to improve website functionality.

Visitors may manage cookie preferences through their web browser settings and via UserCentrics, our permissions management APP.

California Privacy Notice

This section applies to California residents.

Categories of Personal Information Collected

During the previous 12 months, Mission de la Casa may have collected the following categories of personal information through this website:

  • Identifiers (such as name, email address, telephone number)

  • Internet or electronic network activity (such as website usage and browser information)

  • Information voluntarily submitted in online inquiries

 

Sources of Information

Personal information is collected:

  • Directly from you when you submit a form.

  • Automatically through standard website technologies operated by the Wix platform or others.

 

Purpose of Collection

We collect personal information solely to:

  • Respond to inquiries.

  • Communicate with visitors.

  • Operate and secure the website.

  • Improve website functionality.

 

Sale or Sharing of Personal Information

Mission de la Casa:

  • Does not sell personal information.

  • Does not share personal information for targeted or cross-context behavioral advertising.

  • Does not knowingly sell or share the personal information of minors under 16 years of age.

 

Your California Privacy Rights

If you are a California resident, you may have the right to:

  • Know the categories of personal information we collect.

  • Request access to personal information we have collected about you.

  • Request correction of inaccurate personal information.

  • Request deletion of personal information, subject to applicable legal exceptions.

  • Request information regarding our privacy practices.

  • Not be discriminated against for exercising your privacy rights.

 

To exercise any applicable privacy rights, please contact Mission de la Casa using the contact information provided on this website.

 

We may request information necessary to verify your identity before responding to your request.

HIPAA Notice

Mission de la Casa is a healthcare provider that complies with applicable federal and state laws regarding the privacy of patient health information.

This website is not intended for the transmission of Protected Health Information (PHI).

Please do not submit medical records, insurance information, Social Security numbers, medical diagnoses, treatment information, prescription information, or other confidential health information through the website contact forms.

Submitting information through this website does not create a provider-patient relationship.

Patients and residents should use the appropriate telephone numbers or other secure communication methods for healthcare-related communications.

If you are an existing patient or resident and have questions regarding your Protected Health Information, please contact Mission de la Casa directly.

Mission de la Casa maintains a separate Notice of Privacy Practices that explains how Protected Health Information is used and disclosed under the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information submitted through this website.

However, no website or internet transmission can be guaranteed to be completely secure.

Children's Privacy

This website is intended for adults.

We do not knowingly collect personal information from children under the age of 13.

Third-Party Services

This website is hosted and maintained through the Wix website platform. Wix may process certain technical information necessary to operate the website. Mission de la Casa is not responsible for the privacy practices of third-party websites that may be linked from this website.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes become effective upon posting to this page.

Terms of Use

Acceptance

By using this website, you agree to these Terms of Use.

Informational Purposes Only

The content of this website is provided solely for general informational purposes.

Nothing on this website constitutes medical advice, nursing advice, rehabilitation advice, legal advice, or professional healthcare services.

Always consult qualified healthcare professionals regarding medical decisions.

No Medical Relationship

Use of this website does not establish:

  • A patient-provider relationship.

  • A resident-facility relationship.

  • Any contractual relationship.

 

Communications submitted through this website should not be relied upon for emergency or urgent medical needs.

If you have a medical emergency, call 911 immediately or seek emergency medical care.

Intellectual Property

All text, graphics, photographs, logos, artwork, page designs, and other website materials are owned by or licensed to Mission de la Casa and may not be copied, reproduced, distributed, modified, or republished without prior written permission.

Acceptable Use

Users agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to website systems.

  • Introduce malware or malicious code.

  • Interfere with website security or operation.

  • Submit false or misleading information.

 

Third-Party Links

Links to third-party websites are provided solely as a convenience.

Mission de la Casa does not endorse or assume responsibility for third-party websites or their privacy practices.

Disclaimer of Warranties

This website is provided "as is" and "as available."

Mission de la Casa disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

 

Limitation of Liability

To the fullest extent permitted by California law, Mission de la Casa shall not be liable for any damages arising out of or relating to the use of this website, including direct, indirect, incidental, consequential, or punitive damages.

 

Governing Law

These Terms of Use shall be governed by the laws of the State of California.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the appropriate state or federal courts located in California.

 

Contact

Questions regarding this Privacy Policy or Terms of Use may be directed to Mission de la Casa using the contact information listed on this website.

Patients requesting information regarding Protected Health Information should contact the facility directly using its published telephone number.

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